> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pressmaster.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Pressmaster FAQ: billing, credits, and content creation

> Answers to common questions about Pressmaster accounts, subscriptions, billing, credits, workspaces, and content creation capabilities.

Find answers to the most common questions about using Pressmaster, from billing and credits to content creation and platform capabilities.

## Account & billing

<AccordionGroup>
  <Accordion title="Do I need a credit card to sign up?">
    No. You can start using Pressmaster immediately without entering any payment information. You only need to add a card when you're ready to continue after your free credits are used.
  </Accordion>

  <Accordion title="Can I switch plans anytime?">
    Yes. Upgrade or downgrade at any time from **Account Settings > Billing**. Changes take effect at the start of your next billing cycle.
  </Accordion>

  <Accordion title="How do I cancel my subscription?">
    Go to **Account Settings > Billing > Danger Zone** and click **Cancel or Pause Subscription**. Cancellations must be completed from inside your account, requests via email or support tickets are not accepted.
  </Accordion>

  <Accordion title="Can I pause instead of cancelling?">
    Yes. You can pause your subscription for 1–3 months without losing your unused credits. Resume anytime when it fits your schedule.
  </Accordion>

  <Accordion title="Does Pressmaster offer refunds?">
    Pressmaster does not offer refunds for unused time or missed trial deadlines. If verified critical bugs prevented you from using the platform, contact support, exceptions may apply in those cases.
  </Accordion>

  <Accordion title="Is there a discount for annual billing?">
    Yes. You save 25% when you pay annually on any plan.
  </Accordion>
</AccordionGroup>

## Credits & usage

<AccordionGroup>
  <Accordion title="What are credits?">
    Credits are Pressmaster's usage currency. Every AI-powered action, writing, editing, repurposing, planning, trend analysis, agent reasoning, draws from your credit balance. Non-AI features are always unlimited and never consume credits. See the [Credits](/account/credits) page for a full breakdown.
  </Accordion>

  <Accordion title="What happens if I run out of credits?">
    Purchase additional credit packs from your billing settings, or upgrade to a higher plan. You can also enable auto top-up to prevent your credits from running out mid-project.
  </Accordion>

  <Accordion title="Do credits roll over?">
    Yes. Unused credits roll over for one additional month, up to 2× your monthly plan allowance. Credits beyond that cap do not accumulate further.
  </Accordion>
</AccordionGroup>

## Workspaces & teams

<AccordionGroup>
  <Accordion title="What's the difference between Workspaces and Connected Channels?">
    Workspaces are separate environments for different clients or brands, each has its own brand guide, brand voice, content, and connected accounts. Connected Channels are the social media accounts and blog platforms you publish to from within a workspace. Workspaces are an agency feature; connected channels are available on all plans.
  </Accordion>

  <Accordion title="Can I manage two brands in Pressmaster?">
    Yes. Create an additional workspace for each brand from your dashboard. Each added workspace receives a 40% discount.
  </Accordion>

  <Accordion title="Can I post to both my personal and company social account?">
    Each workspace supports one social media account per platform. To post to both a personal and a company account on the same platform, use two separate workspaces.
  </Accordion>

  <Accordion title="How do I invite team members?">
    Go to **Account Settings > Members** and invite your team via email. Team member invitations are available on Agency plans.
  </Accordion>
</AccordionGroup>

## Content creation

<AccordionGroup>
  <Accordion title="What types of content can Pressmaster create?">
    Pressmaster creates long-form LinkedIn posts, Twitter/X threads, Instagram captions, Bluesky threads, Facebook posts, articles, and press releases.
  </Accordion>

  <Accordion title="Can Pressmaster create emails or newsletters?">
    Not currently. Email and newsletter creation is on the roadmap.
  </Accordion>

  <Accordion title="Can I regenerate content I'm not happy with?">
    Yes. Go back to the content creation screen, adjust your settings or inputs, and regenerate.
  </Accordion>

  <Accordion title="What's the recommended length for press releases?">
    There is no hard limit, but aim for 300–600 words for standard press releases. The maximum recommended length is 1,600 words.
  </Accordion>

  <Accordion title="Does Pressmaster support citations?">
    Not yet. A built-in citation system is in development. Until then, verify facts using external tools such as Perplexity before publishing.
  </Accordion>

  <Accordion title="Does Pressmaster have an affiliate program?">
    Yes. Click the orange gift icon in your dashboard, copy your referral link, and earn up to \$1,000 per successful signup.
  </Accordion>
</AccordionGroup>