No. You can start using Pressmaster immediately without entering any payment information. You only need to add a card when you’re ready to continue after your free credits are used.
Can I switch plans anytime?
Yes. Upgrade or downgrade at any time from Account Settings > Billing. Changes take effect at the start of your next billing cycle.
How do I cancel my subscription?
Go to Account Settings > Billing > Danger Zone and click Cancel or Pause Subscription. Cancellations must be completed from inside your account — requests via email or support tickets are not accepted.
Can I pause instead of cancelling?
Yes. You can pause your subscription for 1–3 months without losing your unused credits. Resume anytime when it fits your schedule.
Does Pressmaster offer refunds?
Pressmaster does not offer refunds for unused time or missed trial deadlines. If verified critical bugs prevented you from using the platform, contact support — exceptions may apply in those cases.
Is there a discount for annual billing?
Yes. You save 25% when you pay annually on any plan.
Credits are Pressmaster’s usage currency. Every AI-powered action — writing, editing, repurposing, planning, trend analysis, agent reasoning — draws from your credit balance. Non-AI features are always unlimited and never consume credits. See the Credits page for a full breakdown.
What happens if I run out of credits?
Purchase additional credit packs from your billing settings, or upgrade to a higher plan. You can also enable auto top-up to prevent your credits from running out mid-project.
Do credits roll over?
Yes. Unused credits roll over for one additional month, up to 2× your monthly plan allowance. Credits beyond that cap do not accumulate further.
What's the difference between Workspaces and Connected Channels?
Workspaces are separate environments for different clients or brands — each has its own brand guide, brand voice, content, and connected accounts. Connected Channels are the social media accounts and blog platforms you publish to from within a workspace. Workspaces are an agency feature; connected channels are available on all plans.
Can I manage two brands in Pressmaster?
Yes. Create an additional workspace for each brand from your dashboard. Each added workspace receives a 40% discount.
Can I post to both my personal and company social account?
Each workspace supports one social media account per platform. To post to both a personal and a company account on the same platform, use two separate workspaces.
How do I invite team members?
Go to Account Settings > Members and invite your team via email. Team member invitations are available on Agency plans.