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Find answers to the most common questions about using Pressmaster, from billing and credits to content creation and platform capabilities.

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Account & billing

Yes. A credit card is required to create a Pressmaster account and start a subscription.
Yes. Upgrade or downgrade at any time from Account Settings > Billing. Changes take effect at the start of your next billing cycle.
Go to Account Settings > Billing > Danger Zone and click Cancel or Pause Subscription. Cancellations must be completed from inside your account, requests via email or support tickets are not accepted. Cancelling doesn’t close your account, it downgrades you to the Free plan.
Yes. You can pause your subscription for 1–3 months without losing your unused credits. Resume anytime when it fits your schedule.
Pressmaster does not offer refunds for unused time or missed trial deadlines. If verified critical bugs prevented you from using the platform, contact support, exceptions may apply in those cases.
Yes. You save 25% when you pay annually on any plan.

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Credits & usage

Credits are Pressmaster’s usage currency. Different actions consume different amounts of credits (e.g., generating an article vs. creating a social post). Non-AI features are always unlimited and never consume credits. See the Credits page for a full breakdown.
Purchase additional credit packs from your billing settings, or upgrade to a higher plan. You can also enable auto top-up to prevent your credits from running out mid-project.
Your plan’s monthly credit allowance does not roll over, it resets to your plan’s level each billing cycle and any unused portion does not carry forward. Additional credits you’ve purchased or been granted are the exception: those carry over and remain available until you use them.

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Workspaces & teams

Workspaces are separate environments for different clients or brands, each has its own brand guide, brand voice, content, and connected accounts. Connected Channels are the social media accounts and blog platforms you publish to from within a workspace. Workspaces are an agency feature; connected channels are available on all plans.
Yes. Create an additional workspace for each brand from your dashboard. Each added workspace receives a 40% discount.
Each workspace supports one social media account per platform. To post to both a personal and a company account on the same platform, use two separate workspaces.
Go to Account Settings > Members and invite your team via email. Team member invitations are available on the Leader plan and above: Leader includes 2 team members and Agency Pro includes 10.

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Content creation

Pressmaster creates long-form LinkedIn posts, Twitter/X threads, Instagram captions, Bluesky threads, Facebook posts, articles, and press releases.
Not currently. Email and newsletter creation is on the roadmap.
Yes. Go back to the content creation screen, adjust your settings or inputs, and regenerate.
Not yet. A built-in citation system is in development. Until then, verify facts using external tools such as Perplexity before publishing.
Yes. Click the orange gift icon in your dashboard, copy your referral link, and earn up to $1,000 per successful signup.
Yes. As an ambassador, you get 50,000 credits assigned right after your review, 15% more credits every month, invites to regular live calls and the playbooks built along the way, and priority support with faster response times. To join, post a review of Pressmaster on G2, then contact Pressmaster support with a link to your review so your credits can be assigned and you can be invited to the community.